March 23, 2026

Division in the Spotlight: Business Operations

March 23, 2026

Division in the Spotlight: Business Operations

Division in the Spotlight: Business Operations

We are proud to recognize the amazing contributions and achievements of our teammates through our #DivisionintheSpotlight initiative.  

Meet the Business Operations Team

The Business Operations division connects people, systems, and data across all functions including Manufacturing, Planning, Logistics, Supply Chain, Quality, Programs, Finance, and Proposals. At their core, they ensure that integrated systems and processes work seamlessly to support production, compliance, customer commitments, and long-term growth.

Here are our key takeaways from our conversation with members of the team.

1. What is the primary mission of your division/team?

Our division is dedicated to ensuring operational excellence, consistency, and scalability across all industrial functions by:

  • Designing, standardizing, and governing cross-functional ERP and Industrial business processes
  • Ensuring high-quality, compliant, and reliable master data
  • Delivering real-time business intelligence, KPIs, and analytics
  • Enabling leaders to make informed decisions quickly and confidently

2. What are some key projects your division is working on?

Our team leads and supports several enterprise-wide initiatives that directly impact business performance:

Transformational Projects:

  • Deployment of independent enterprise systems such as Technomile for Contract Management
  • ICSA Audit Support
  • CMMC Audit Support
  • Reduction of software licensing costs while improving operational alignment
  • Development of an executive-level dashboard supporting monthly & quarterly reviews

AS9100 Certification & Audit Support

  • Standardized documentation and strengthened process governance, supporting successful AS9100 audits across multiple cycles
  • Designed 65+ QMS-aligned metrics for quality and compliance

Master Data Excellence

  • Reduced material creation cycle time
  • Improved data accuracy, reliability, and traceability
  • Mitigated operational risks through stronger governance and controls

3. What makes your division unique?

Our team has operated at the intersection of technology, industrial operations, and strategic decision-making. Unlike other departments who focus on a specific function, we have deep expertise in enterprise systems and cross-functional integration. We are empowered to problem-solve during critical operational constraints and to work behind the scenes to keep the factory moving efficiently.

4. What makes you proud of your division?

We take pride in our contributions to Airbus U.S. success:

  • Supporting the delivery of 700+ satellites
  • Enabling the transition from a single‑program to a multi‑program production environment
  • Maintaining full operational continuity throughout major organizational transitions
  • Supporting successful AS9100 certification and audit cycles
  • Building a comprehensive analytics capability from the ground up
  • Resolving critical operational issues in real time (often quietly, but with high impact)

Most importantly, we are proud of our team culture: hard work, empathy, accountability, and continuous improvement.

5. What’s the team most excited about for the future?

We are excited about scaling for growth! This means supporting new programs, increasing production capacity, and enabling the next generation of manufacturing and data-driven operations at Airbus U.S.